Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino Australia, we believe gambling should only ever be viewed as entertainment, similar to going to the movies or watching live sports. It should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to access and use our services. We take age verification seriously and verify all players during account registration. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding gambling activity or lying to family and friends about the time or money spent
- Being unable to control the urge to gamble or stop gambling
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, study, or relationships due to gambling
- Experiencing anxiety, irritability, or mood changes when unable to gamble
- Borrowing money to gamble or pay gambling debts
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
Self-Help Tools & Player Protection Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept in a specified time period
- Reality Checks: Receive pop-up reminders during extended gaming sessions to help you maintain awareness of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you need help, these organizations provide confidential support and counselling for problem gambling:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential online counselling and information service
- Lifeline Australia: 13 11 14 — 24-hour crisis support (call or text)
United Kingdom
- GamCare: www.gamcare.org.uk — Confidential counselling, advice, and support
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Prevention, treatment, and research resources
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction support and information in German
If You Have a Problem, Seek Help Today
Problem gambling is a serious issue, but help is available. If you or someone you know is struggling with gambling, please reach out to one of the organizations listed above. There is no shame in seeking support — taking action is a sign of strength.
Remember: You are never alone, and recovery is possible with the right help and support.